Returns & Exchanges

At SUNLINE America Co., Ltd., we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.